The chink of champagne glasses and a rousing cheer confirmed it. Paul Ponsonby Ltd was announced the winners of the Customer Service Excellence award at the annual Birmingham Business Excellence Awards held at the ICC in the city.

Linda Wildman and Paul Hancock went along to the gala black tie evening on Thursday November 7th. dinner, entertainment ensued culminating in the announcement and presentation of the award. We were particularly delighted by the many messages from our clients who’d read online of our success all of them, saying it was well deserved.

Sterling customer service is one of the building blocks of our organisation and is what has led to our success and our keeping many loyal clients these past 21 years. We’re delighted to have been recognised by the BBEA and the sponsors ICC.